Pickens Rewards ("Pickens," "we," "us," or "our") operates a curated cashback and rewards platform that helps women discover quality products, earn cashback, complete surveys, and play games — all through our website and progressive web application at pickensrewards.com (the "Platform"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Platform.
By creating an account or using Pickens, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Platform.
1. Information We Collect
Information You Provide
When you create an account, use our features, or contact us, we may collect:
- Name, email address, and account credentials
- Shopping preferences and product interests
- Product reviews and community feedback you submit
- Survey responses completed through our Platform (via TapResearch integration)
- Game activity and scores (via Besitos integration)
- Gift card and cashout preferences
- Any communications you send to our support team
Information Collected Automatically
When you use our Platform, we automatically collect certain information, including:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, features used, clicks, time spent on the Platform)
- Cashback and earnings activity (purchases tracked through affiliate links, reward history)
- IP address and approximate location
- Referral source and referring URLs
- Cookies and similar tracking technologies (see Section 7)
Information from Third Parties
We may receive information from our partners to provide and improve our services:
- Affiliate networks (such as Commission Junction and Rakuten) to confirm and track your cashback purchases
- Survey providers (TapResearch) to credit your survey earnings
- Gaming partners (Besitos) to credit your gameplay earnings
- Authentication providers (Supabase) to manage your account securely
2. How We Use Your Information
We use the information we collect to:
- Create and manage your Pickens account
- Track and process your cashback earnings, survey rewards, and game winnings
- Process gift card cashouts and reward redemptions (via Tango API)
- Curate and personalize product recommendations based on your interests
- Display community reviews and product feedback
- Send transactional emails (earnings confirmations, cashout receipts, account updates)
- Send promotional communications about curated offers and new features (with your consent)
- Improve our Platform, develop new features, and analyze usage trends
- Detect and prevent fraud, abuse, or unauthorized activity
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Affiliate and Brand Partners: When you click an affiliate link or make a purchase, limited information (such as a transaction identifier) is shared with the relevant affiliate network to track and credit your cashback.
- Third-Party Integrations: When you complete surveys (TapResearch), play games (Besitos), or redeem rewards (Tango), we share necessary information with these providers to facilitate the service.
- Service Providers: We work with trusted service providers for hosting (Vercel), database management (Supabase), analytics, and email delivery. These providers only access your data as needed to perform services on our behalf.
- Community Features: If you leave a product review, your display name and review content may be visible to other Pickens users.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, secure authentication through Supabase, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We also retain information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes such as maintaining cashback and earnings records. If you delete your account, we will remove or anonymize your personal information within 30 days, except where retention is required by law.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent for promotional communications at any time
- Request portability of your data
To exercise any of these rights, please contact us at hello@pickensrewards.com. We will respond to your request within 30 days.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Platform, remember your preferences, track cashback activity, and analyze usage. These include:
- Essential Cookies: Required for the Platform to function, including authentication and security.
- Affiliate Tracking Cookies: Used to attribute your purchases to your Pickens account so you receive proper cashback credit.
- Analytics Cookies: Help us understand how users interact with the Platform so we can improve the experience.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect cashback tracking and Platform functionality.
8. Third-Party Links and Services
Our Platform contains links to third-party websites and services, including brand partner stores, affiliate networks, and integrated services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
9. Children's Privacy
Pickens is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a user under 18, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page and, for material changes, notify you via email or a notice on the Platform. Your continued use of Pickens after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: hello@pickensrewards.com