Terms of Service

Last updated: February 10, 2025

1. Acceptance of Terms

By accessing or using the Pickens Rewards platform ("Pickens," "we," "us," or "our"), including our website at pickensrewards.com and any associated services (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not create an account or use the Platform.

2. Description of Service

Pickens Rewards is a curated cashback and rewards platform designed to help women discover quality products, earn rewards, and shop smarter. Our services include:

  • Pickens Shop: Curated cashback offers from vetted brands. When you click an affiliate link on our Platform and complete a qualifying purchase, you may earn cashback.
  • Pickens Surveys: Opportunities to earn rewards by completing surveys provided through our third-party partner, TapResearch.
  • Pickens Play: Casual games provided through our third-party partner, Besitos, where you can earn additional rewards.
  • Product Discovery: Curated product collections, brand spotlights, founder stories, and community reviews to help you discover brands worth supporting.
  • Pickens Wallet: A unified view of your earnings, streaks, milestones, and cashout options including gift cards via our partner, Tango.

3. Eligibility

You must be at least 18 years old and a resident of the United States to create an account and use Pickens. By using the Platform, you represent and warrant that you meet these requirements. We reserve the right to verify your eligibility at any time and to suspend or terminate accounts that do not meet these criteria.

4. Account Registration and Security

To use certain features of the Platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Not share your account credentials or allow others to access your account
  • Notify us immediately of any unauthorized use of your account
  • Maintain only one account per person

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being used in violation of these Terms.

5. Earnings, Cashback, and Rewards

How Earnings Work

Pickens offers multiple ways to earn rewards, including cashback on qualifying purchases, survey completions, and game participation. Please understand the following:

  • Cashback: Cashback is earned when you click an affiliate link on Pickens and complete a qualifying purchase with the linked retailer. Cashback amounts and availability are determined by our affiliate partners and may change at any time without notice.
  • Tracking: Cashback relies on affiliate tracking cookies. If you use ad blockers, clear cookies before completing a purchase, or use a different device, your cashback may not be tracked or credited.
  • Pending Period: Cashback earnings may be held in a "pending" status for a period of time (typically 30–90 days) to account for potential returns or order cancellations before becoming available for cashout.
  • Survey and Game Earnings: Earnings from surveys (TapResearch) and games (Besitos) are subject to the terms and conditions of those third-party providers. Availability, payout amounts, and eligibility may vary.

Cashouts and Redemptions

  • You may redeem your confirmed earnings for gift cards (such as Amazon, Starbucks, and Target) through our gift card partner, Tango, subject to minimum cashout thresholds.
  • Cashout options and minimum thresholds may change from time to time. We will notify you of material changes.
  • Earnings have no cash value until redeemed and are non-transferable between accounts.

Earnings Adjustments

We reserve the right to adjust, revoke, or void earnings that were credited in error, obtained through fraudulent activity, or associated with returned or cancelled purchases. If your account balance is affected, we will make reasonable efforts to notify you.

6. Community Reviews and User Content

Pickens allows you to submit product reviews, feedback, and other content ("User Content"). By submitting User Content, you agree that:

  • Your reviews reflect your honest opinions and genuine experiences with the product
  • You grant Pickens a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your User Content on the Platform and in marketing materials
  • You will not submit content that is false, misleading, defamatory, obscene, or infringing on others' rights
  • You will not submit reviews for products you have not used or purchased
  • We reserve the right to remove, edit, or refuse to publish any User Content at our sole discretion

7. Prohibited Conduct

You agree not to:

  • Create multiple accounts or use another person's account
  • Use bots, scripts, or automated tools to interact with the Platform
  • Manipulate or attempt to fraudulently earn cashback or rewards (including making purchases with the intent to return them solely to earn cashback)
  • Interfere with or disrupt the Platform or its servers
  • Attempt to bypass, circumvent, or disable any security features
  • Use the Platform for any illegal, harmful, or unauthorized purpose
  • Scrape, harvest, or collect data from the Platform without authorization
  • Impersonate any person or entity, or misrepresent your affiliation
  • Submit fake reviews, spam, or misleading content

Violation of these rules may result in suspension or permanent termination of your account and forfeiture of any pending or confirmed earnings.

8. Third-Party Services and Links

The Platform contains links to third-party websites, retailers, and services, including affiliate partner stores, TapResearch, Besitos, and Tango. These third-party services have their own terms of service and privacy policies. Pickens is not responsible for the content, practices, products, or services of any third party. Your interactions with third-party services, including purchases made through affiliate links, are solely between you and that third party. We are not a party to those transactions and are not liable for any disputes arising from them.

9. Intellectual Property

The Platform, including its design, branding, logos, text, graphics, curated content, software, and all other materials ("Pickens Content"), is owned by Pickens Rewards and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on Pickens Content without our prior written consent. The Pickens name, logo, and tagline "Earn beautifully. Shop wisely." are trademarks of Pickens Rewards.

10. Disclaimers

The Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Pickens disclaims all warranties, express or implied, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement
  • That the Platform will be uninterrupted, error-free, or secure
  • That cashback or rewards will always be tracked accurately (tracking depends on third-party affiliate networks and cookie technology)
  • The quality, accuracy, or reliability of any products or brands featured on the Platform
  • The accuracy or completeness of any product information, reviews, or recommendations

Pickens is a product discovery and cashback platform. We curate and feature products and brands, but we do not manufacture, sell, or fulfill any products. Any purchases you make are directly with the third-party retailer, and all product-related issues (returns, refunds, defects, shipping) should be resolved with that retailer.

11. Limitation of Liability

To the maximum extent permitted by law, Pickens Rewards, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, earnings, data, or goodwill, arising out of or related to your use of the Platform, any third-party products or services, untracked or uncredited cashback, or any other matter relating to these Terms. Our total liability for any claim arising from or related to these Terms or your use of the Platform shall not exceed the total amount of confirmed earnings in your account at the time of the claim, or fifty dollars ($50), whichever is greater.

12. Indemnification

You agree to indemnify, defend, and hold harmless Pickens Rewards and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Platform, your User Content, your violation of these Terms, or your violation of any rights of another.

13. Account Termination

We may suspend or terminate your account and access to the Platform at our discretion, with or without notice, for reasons including but not limited to:

  • Violation of these Terms or any applicable laws
  • Fraudulent or suspicious activity
  • Extended period of inactivity (12 months or more)
  • At your request

Upon termination, your right to use the Platform ceases immediately. Any pending or unconfirmed earnings will be forfeited. Confirmed earnings may be redeemed within 30 days of termination, subject to minimum cashout thresholds. If your account is terminated for fraud or abuse, all earnings (pending and confirmed) will be forfeited.

14. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and notify you via email or a prominent notice on the Platform at least 30 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms. If you do not agree with the changes, you may close your account before they take effect.

15. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or the Platform shall be resolved in the state or federal courts located in Mecklenburg County, North Carolina. You agree to submit to the personal jurisdiction of those courts.

16. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pickens regarding your use of the Platform.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
  • Assignment: You may not assign or transfer your rights under these Terms without our consent. We may assign our rights without restriction.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at: hello@pickensrewards.com